Showing posts with label #pressure. Show all posts
Showing posts with label #pressure. Show all posts

Tuesday, September 29, 2015

There’s No Shame in Being Shameless

My first experience with the media in a completely professional capacity could have gone slightly better, in my opinion. I’ve already brushed shoulders with a few members of the press from various newspapers, be it reporters or camera-people. However, those experiences have been informal at best, and these experiences I am about to share have to do with being professional and perhaps the shamelessness that comes with it.

After the Global Goals Health: and Wellbeing Workout on the 23rd of September (please read my previous blogpost, *Feel the Burn* to read up on the details of the event) we’ve had to monitor the publications of our media releases, as per usual. Only the Borneo Post had confirmed they would publish us, due to the reporter herself attending the event, however the others were reliant on the media releases we had sent to them via fax and email. And the event was held on a Wednesday evening, leaving only Friday for the newspapers to publish my article.

Therein lay my first challenge.

Let me explain. On weekends, local newspapers in Miri have a tendency to publish paraphrased articles found online, oftentimes trending in the Miri Community Facebook community. This is usually because they are short on staff, who take the weekend off. This leads to two days where my press release would be ignored at the fax machine, buried in a pile of other such press releases from other people, till the translators and senior reporters came in on Monday. I had to call around 4.40 pm on Sunday to ensure that my media release was on the top of the pile, much to the chagrin of the office boy who was in the newsroom at the time.

Now here comes my second challenge. I had to be shameless.

My supervisor informed me that she didn’t quite care how, but my article had to be in at least 3 newspapers within that week. No pressure, right? The heat was on the moment she didn’t care how.
So for the next day I was calling the different newspapers and pitching my event to them as calmly or frantically as the situation required. English speaking newspapers required more decorum, while the Mandarin newspapers seemed to be more responsive when I spoke passionately about the article. With the risk of sounding slightly unprofessional, me and my fellow intern, Chen Hau Yung, managed to get most of the Mandarin newspapers to publish simply by calling them three to four times that day, assuring them that they were ‘missing out on an internationally trending event’ and gave the vague allusion that their readers would think they were out of date for missing said opportunity.

It worked, they agreed to publish it.

My joy was short lived, as I realised that in my desperation to get my newspapers published, I had behaved in what I considered to be an unprofessional manner, or rather, a manner of the wrong profession. I had behaved like a door-to-door salesperson, if any profession at all.
However, to my relief, my supervisor then explained to me that while Public Relations may be done differently elsewhere, this was exactly how to talk to a reporter here in Miri. At the end of the day, it came down to the same two things. Confidence, and one solid fact.

While we were embarrassed when calling, we didn’t let it show, so we had managed to portray ourselves as confident when we felt anything but. We pressed on in the faith that the Global Goals that we were representing, specifically the third global goal, would be a famous enough incident that would speak for itself and get the newspapers to publish our involvement in it. In this case, our mission was a success.

Sometimes what we aren’t comfortable in doing or consider unprofessional is really all that is required in Public Relations. Basically, be shameless in asking for coverage and promoting our organisation’s beneficial activities. I believe it was a lesson well learnt.

All I can hope is the next time, I see these reporters, they won’t hold that shamelessness against me. Here’s to hoping.

Wednesday, September 4, 2013

Building relationships takes time and personal sacrifice


Over the last few weeks I have become less like my Supervisors “Intern” and more of a fellow work mate. I have found that I spend a great deal of time in the office than my allocated two days a week, 9am-5pm. Often I am there until at least 6pm at night and it is not unusual for me to be following up on different things for Starlight on my days off. This has made me feel more involved as an employee of Starlight and it is with going this extra mile I have developed close relationships with those in the office and have gained their trust and respect. This means I have the capability to go above and beyond the role of a basic intern.

Over theses weeks I have discovered my Supervisor struggles when pressure is placed upon her. This is nothing against her capabilities; her work is constantly immaculate, no matter the time frame. Simply when she realizes she is close to a deadline (of which there are a huge amount in event coordination and planning, who knew four revisions would be required for a dinner menu! – but I digress) She struggles. She will begin to “stress out” and often will begin hyperventilating. I believe my commitment to going above and beyond at Starlight has assisted in calming these situations. I know she trusts me and therefore my presence and reassurance has a great deal of impact in calming her.

I have found I have been trusted to do a great deal of activities that generally interns would not be provided with. Last week for example I spent two days driving around Perth by myself meeting with our generous benefactors. This was in order to strengthen Starlight’s relationship with our contacts and collect donations for the upcoming event. I was trusted to not only collect thousands of dollars worth of donated goods. I was a representative of Starlight, promoting exactly what we do, conversing with the donors and encouraging them to maintain their commitment to Starlight.  This was an interesting concept as I was expected to “have a chat” with our donors (something I have never shyed away from!). Starlight believes the core of their work is to make people smile and to ensure everyone who engages with Starlight has a unique and personal experience. It was my responsibility to make sure this occurred.

I was very proud to have this opportunity and I believe it has re-enforced the PR ideal of two-way communication. I now realize this is the very core of what public relations is all about. It is engaging the public and our stakeholders face to face, it is having a conversation and responding to feedback. I feel that this is the best form of Public Relations for any company – whether or not they are “not for profit”, that engaging with our associates on a personal level is the best way to maintain relationships.