Showing posts with label Complexity. Show all posts
Showing posts with label Complexity. Show all posts

Thursday, December 27, 2012

Communication management: simplifying complexity


This third post arising from my internship experience seeks to clarify the path I have been following as I advanced along my journey with my colleagues during the last fifteen days.

I have been the witness of the change in the team attitude as time and events unfold, creating a network of bonds among individuals. This is a reason for hope and rejoicing.

The intern is both in and out, close and distant. Because of his external perception of a situation he is able to simplify complexity. His thinking is clear, may be not encompassing, but at least cuts through much of the clutter.

Our training in PR planning has accustomed us to objectives, goals and targets. Unless we can measure our achievements, we cannot manage and achieve results. Communication objectives are just part of the overall business objectives of PPP (People, Profit and Planet).

This 3P paradigm can be relevant to our travel agency business: profit is the fuel of the business, people are the end and the basic resource, and the planet is the space within which all things happen. Of course this theory is applicable more largely but what is important is that this theoretical application was rediscovered and applied in the context of this internship.

Referring to system thinking, Public Relations is basically inter-relations at a macro level. We apprehend at any one time only the part of the system immediately in contact with our senses. It is this myopia, which allows the system to function, since inter-connectivity does not mean the absence of firewalls or barriers to communication…