Showing posts with label Google. Show all posts
Showing posts with label Google. Show all posts

Thursday, June 6, 2013

To the Death of Cold Calls!


One of the key aspects of my placement has been not only creating a PR role that had not previously existed, but more importantly creating some brand value for the company and generating sales leads. It amazed me upon first entering the company that there was no defined PR or marketing strategy, and my first thoughts were, “how do they make any sales?” The Business Development Manager and sales team were previously really the only driving factor behind generating sales leads and operate predominantly though cold calling.

As a PR assistant, my idea was to help generate as much publicity and general awareness for the organisation as possible in order to have customers come to the company instead of the other way around. When I first joined the company, they were setting up a new website which we then launched in March and although mostly finished, as any website, it is a constant work in progress.

Over the almost 5 months I have been with the company one of my main jobs has been in creating content for the website, adding in keywords and generating a media presence. This included uploading all of my media releases to the website which has helped us to gain more coverage in google searches, a necessity as we have not yet committed to ‘google adwords’. Additionally I have added case studies, testimonials, news and photo galleries to give customers as much information as possible, not only generating traffic to the site but also trying to keep people interacting with our site for as long as possible.

Having a presence on the internet is crucial to our company’s success, particularly as we are a business to business organisation. Not only is important to have a functioning website, but it is also important to monitor how the website is being used and by who, something I have been covering each month in a monthly website and social media report. This report covers things like the number of hits we have received and the demographics and behaviours of the people that are visiting.

It has been really rewarding on a personal level to see aspects of the website that I have created or been responsible for receiving high levels of traffic, reassuring me that I have been on the right track with what customers expect. Not only this but it is also very satisfactory to see sales leads generated from contact forms on the website or to hear people say they have seen our website and ask us about specific programs. Hopefully in time the sales team will start getting more and more leads each month and maybe some day cold calls will be a thing of the past!

Sunday, September 9, 2012

"Stalking" for the Greater Good of Jazz


Hey Everyone!

So now that the big jazz event has been completed it's time to start getting prepared for next year. 2013 is going to be an amazing, jazzy, eventful, and busy year for WAYJO as it celebrates its 30th Anniversary!

As part of its anniversary WAYJO is hoping to encourage alumni to get involved in all aspects of its celebrations. For the projects we are undertaking WAYJO would love to showcase the success of past members and encourage many to get involved by attending and even performing at numerous events. Encouraging alumni to get involved will help strengthen and re-establish strong relationships.  

My job is to find WAYJO alumni that have been disconnected from the organisation. However it seems that information recording past WAYJO members has been lost! You can imagine the problems this has given me. 

So in order to find these "lost" alumni I have taken to the very useful and efficient resource called Google. I must admit the idea of Google "stalking" people was not something I would ever think I would be doing at WAYJO but hey it's for the greater good of jazz! But don't worry I use the word stalking very loosely; it's more searching through past WAYJO events and performances, looking through jazz sites, and reading through jazz musician bio's and other information. After determining if they are past members I then strategically search for ways in which to communicate with them, which has proved very tricky. Did you know that not many people are open to posting their details online for everyone to see? I definitely will still not post my details online but please past WAYJO members, just this once!

I can’t wait until I begin communicating with the alumni as due to my “stalking” I’ve learnt who the alumni are, what they’re doing, and what they’re about; this will be very rewarding in building strong relations with alumni. You could call this a silver lining.

I'm not sure my tutors really prepared me to find specific people within the public from scratch. However, I hope for the sake of all future and current PR students that they never have to learn or go through this process.

Bye for now,

Christina.

Thursday, August 2, 2012

Small company, big goals!



Hi fellow PR393 bloggers!

After getting advice from older friends, who recently entered the ‘real’ working world, I fixed my resume and casually searched on Google for ‘PR companies Perth’. I have to admit that I had only heard of PPR and Linc and I was surprised to see quite a few others that I had never heard of.

University has taught me that any experience is good experience and therefore it didn’t really matter where my placement was going to be. Therefore, I continued searching with an open mind. However, as I fielded through the different company sites I realised I wanted to complete my placement in an organisation that dealt with both not-for-profit and for-profit work. If this didn’t work out for me (of course doubt comes with every first timer) I was more than happy to take any experience and put in my best effort no matter what.

Looking at my resume I wished I had taken a university break to complete some other PR or Journalism related experience. I started to lose confidence in my abilities and worthiness to apply at any of the companies I was looking at. However, this was the opportunity to do exactly what I had never had the time or confidence to do.

Since I am doing Journalism as well I learnt that the best way to make a phone call is to be prepared with exactly what you’re going to say to avoid any umm’s and ahh’s or ‘likes!’ I phoned up each of the companies I was interested in and all of them asked me to send through my CV.

I finally got a call from 32 Degrees South (32dsg) and I was asked to come in for an interview. What to expect! No matter what, this was a great time to learn what its like to go for an interview. At university we learn to tell the truth about everything we have done and can offer. Therefore my approach to it was to say:
I haven’t had much out-of-university PR experience, probably because of my total commitment to university work and my casual job. However I can offer you what I have learnt so far and hopefully learn from you and everyone else who works at 32 Degrees South if given the opportunity.

I also prepared answers to questions that they may ask me such as:
Q. Why did you choose 32 Degrees south as the place to complete your work experience?
Q. Why do you think we should choose you to complete your work placement at 32 degrees south?
Q. What do you think is your biggest flaw as a person or as a worker?
Q. Why did you choose journalism and PR?
Q. What skills have you learnt in PR that you could bring with you to 32 degrees south?
A.  (Media releases, events planning, Social Media strategies, Strategic consulting plans, Website design, Sponsorship understanding, Issue analysis. Journalism background (interview techniques, current affairs, writing articles)

Q. What does PR mean to you or how would you define it?
A. PR is the relationship and communication between an organisation and its publics whether internal or external. How a company communicates its vision and mission to its publics and ultimately achieves its goals. And that’s where we come in to show them how to do this in the most effective way.

I was way too over prepared! Nevertheless, I like to feel that way before going into anything I do because then you feel like you can deal with anything that comes your way. As well as the fact that no matter what happens you know you did the ‘best that you could of possibly done’.

I got the placement! And have just completed my first week at 32dsg! (3 days a week Wed, Thurs and Fri)

32dsg is an events management and communication-consulting firm in Shenton Park consisting of three main employees. While a small company their goal is to grow even bigger, using the digital world to their full advantage. The idea they had for me was to be involved in getting their company name out there. They have a lot of clients including oZAPPs (previously WApps), Emergence, Feeding WA, Six Senses and Ngala and therefore do not have time to focus on themselves as a company.

I have therefore come at a good time to create for them a Public Relations Plan for their own company to map out where they need and want to go as a consultancy firm and what are the best methods of getting there.

Working with the Social Media Coordinator I will also be helping out with monitoring, content creating and moving them onto different social media platforms to allow for wider exposure.

This was all daunting to me but I did not let this show! Because of University units throughout my degree I have a Blogger account and a Twitter account (and of course a Facebook account) however I never go on Blogger or Twitter. I went to a friend and she taught me everything there was to know about twitter so I could come into ‘work’ the next week no longer a ‘twitter dummy’.

What I’ve been up to:
Day 1, I worked mainly on researching prominent bloggers and tweeters, developing a database of those who had potential for us to approach them to come and feature blog for 32DSG. I collected and collated them into an excel document (linked below) according to which clients they would suit as well as documenting how many followers they had on twitter. It was quite difficult to find bloggers that suited 32dsg’s client base.

Blogging seems to be such a woman dominated platform (very fashion orientated, and emotional- which makes sense because as you can see from what I have written so far, we cant stop talking or thinking!) I was looking for bloggers who spoke about technology, charity, parenting or adventure. I managed to find at least 12 that were worthy of looking into and by then it was 5pm! Days seem to go so fast here (must be because I’m enjoying it!)

Day 2, I was asked to write an article about the launch of the oZAPPS awards, using my journalism skills to add to the news page on 32dsg’s website. This was the first time I really saw why journalism and PR people don’t get on! PR people do all the work for journalists! All the quotes were available in media releases written by 32dsg employees and all the information on the event and prominent organisers were on the websites. The trickiest part was making the article sound professional, not let it sound like a media release (had to have something newsworthy in it) and make sure it does not sound like a blog! I managed to turn a media release into a journalistic article.

I sent it through to the Social Media Coordinator and the Director and both were extremely happy with it. After a few touch ups it should be going onto their news page on their website! Day 2 and I already start to feel worthwhile and confident in my work. While this was more journalism then PR, I truly saw how they work together and how important they are to each other in order promote a company.

Day 3 and I have begun looking into writing a PR plan for 32dsg. This is a HUGE task since in university we have always worked in groups to produce a plan. However I do have a lot of time here and this is the experience we hope for. I don’t necessarily have to finish it by the end of my placement but I will be putting in my over all best effort!

I am truly enjoying my experience so far at 32dsg and love the relaxed yet busy lifestyle every employee leads.

Gosh, from starting off with thinking ‘what am I going to say’, I have truly over done this blogg! I hope I have not bored any of you to tears!

Until next week!

Enjoy everyone, no matter what were all doing, it’s an experience!!!

Martine xxx

(Collection of bloggers)