How time goes so fast! I am in my third
week at WACOSS and enjoying every moment.
This week has been all about Reviewing,
Editing and Reviewing. My job this week is to assist with the Membership
Review. As apart of this review
the communications team needed to come up with a survey to send out to WACOSS members.
This task allowed the communications team to pinpoint areas that WACOSS felt
they needed to improve on.
The Membership Survey was being sent out to
over 300 members. The three main areas in which WACOSS wanted gain feedback
from included keeping our members informed, how well our members support the
WACOSS Social Policy agenda and the availability of access to training and
other services WACOSS can provide.
The communications team had to come up with
questions to identify the above areas and make sure that the questions we asked
gave us valuable feedback that we could use. This would help WACOSS develop
strategies and solutions to address member satisfaction.
Completing this task taught me the
importance of language and writing. It was important that we used WACOSS
terminology so members could clearly understand what was being asked. There is a ‘fine art’ as my colegeu at
WACOSS called to using WACOSS language to speak to our members in anything that
is produced in the marketing and communications department.
The survey took numerous edits, reviewing
sessions, meetings and a lot of print outs. But finally , we were able to send out the survey earlier
this week. Responses are still coming through and results are not clear yet. I
ma excited to see what comes out of this survey and how well members think
WACOSS is performing. This tactic is an important part in how WACOSS evaluates
there own performance and how they can improves as a member organisation.
Only 1 more week to go at WACOSS and I am
going to miss this place and the lovely people I have been working with.
Until next time…
Carla Lo Presti
14283730
Bentley Campus
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