Saturday, October 5, 2013

Social Media – Not a Means to an End


Well it is full steam ahead, where has all of the time gone!
I am thoroughly enjoying my placement at the City of Perth and quite honestly never want to leave.
From the PR placement blogs that I have seen so far, social media is a popular topic. Rather than writing a blog highlighting the importance of social media (which I am sure is a general consensus), I thought I would discuss the importance of viewing social media as just one of many communication tools.
Increasingly social media is utilised as the ‘go to’ tool for communicating with stakeholders, sometimes at the expense of utilising other effective communication tools.
The PR units at Curtin are structured appropriately in the way that social media is only one component of the units which is beneficial as it is important to educate students that there are a variety of useful communication methods.
In my opinion the City of Perth utilise social media in an effective and efficient manner in order to communicate with stakeholders and realise that social media is just one communication tool.
On Friday 30th August the City of Perth Communication Team organised for The Project to do a live cross for their Metro Whip Around section. The theme for the cross was Fathers’ Day and therefore the cross promotion was a Fathers’ Day special and involved a promotion of Sunday’s Piazzarama Northbridge.
For the live cross we needed fathers and children in the background to illustrate the Fathers’ Day theme. As there were no City of Perth events scheduled at the right time (making it easy to gain a crowd) we put the following call out on social media;  

 
As popular as the Facebook post was with 50 likes, 5 comments and 12 shares, the main reason for the crowd turnout was through utilising other communication methods including face to face communication. If the City of Perth relied solely on social media then the live cross would not have been as successful as it was.
If you would like to see the Perth Metro Whip Around click here and skip forward to 41:35.
I would love to hear your feedback on this blog, despite whether you agree or disagree.
Until next time, keep enjoying your placements!
Rachel.
(Written: 8th September 2013)

Reference:
The Project, Friday 30 August. 2013. The Project. http://tenplay.com.au/channel-ten/the-project/2013/8/30.

1 comment:

laura.k said...

Hi Rachel,

I am loving reading about your City of Perth experience!

It was refreshing to read a blog that acknowledges the importance of social media in conjunction with face to face communication.

It is great to see businesses utilising social media as an extra outlet to communicate with stakeholders but I do feel that social media sometimes causes people to forget how important it is to communicate face to face!

http://buprssa.com/2011/11/01/face-to-face-communication-and-pr/

This link provides an article from the Public Relations Student Society of America and reflects on the importance of the 'old school' way of communicating.

I think it is critical for us, as the next generation of PR practitioners to keep in mind that communicating face to face, (although sometimes more time-consuming) is a tried and tested effective way of communicating with stakeholders.

I look forward to hearing more about your internship!

Laura