Sunday, May 15, 2016

last advise and photos

From the last post I had promise to post pictures from my internship, I will get to that at the end of this post. But for now I will write about the whole summary of my internship which has been a great experience one month experience. Here are the things that I have learned from the whole internship:

1. The first impression is very important.
I know this piece of advise is very common in our PR lessons. Lecturers constantly remind us about first impressions of how one must dress, behave and aware of body language. I thought I would do great for my first day of my internship, but I was quite wrong on that note as mistake number one had occur. On my first day of the internship, I was suppose to wait for my supervisor who was the Corporate Communications Manager to come in for work around 2 in the afternoon. Now during that time, the Director of Communications was in the hotel constantly and I was doing media clippings while waiting for my supervisor. On my fourth day in the office, that the director called me in the office. Now let me tell you that I am terrified of her because she has a very strong character to her that I admire until the end of my internship. I panicked for awhile thinking I did something that was a serious offence, but I prepared myself to meet her in her office. She told me to sit down and asked me to introduced myself and my background, so I told her about myself like how I wrote in my resume. She turned to me and said the same advise that was been told dozens of times. As in going for a new job, always introduce yourself to the head of the company or the managers of the company. The reason being that the top managements would remember you as well as they like to know who are working with them. I made the mistake of not introducing myself to my director on who I was on my first day of working in the department. But she told me that next time when I am working in my first job that I should do just that and I would be able to make a lasting impression to my future employer.

2. Don't keep yourself in the background
Another thing the director told me is to not keep yourself in the background when working. Being in the PR industry we have to make the brand we work for stand out against their competition, and to do that we can't just stay behind our desk cutting out media clippings constantly. We should always stand out confidently with ideas and perspective that we can provide in brainstorming sessions or even when talking to your employers. The reason with this is not only you bring out your true potential and ideas, but to be able to reflect the company's image as you are representing the company. The director gave me a choice that day to whether keep myself doing newspaper clippings for the department or offer myself to take on small projects that can be used for the hotel premises. I decided on that day I will be more proactive in taking up tasks that can benefit me and the hotel. I have taken up some projects and tasks that I have mentioned during the past blogs, even though I am a temporary staff. But I understand that by doing that you can remain an impression to your supervisor which can help you find your next job or be your future employer.

3. Be prepared for anything.
Again common tip in life that people pass unto you, either your lecturer or friends in life. But in the public relations context, it is very important to be prepared for anything that can occur during normal business time, which is why we are considered the crisis management team of the company. But lets focus on the smaller things first, being prepared for the tasks that your supervisor or manager lay upon you. The director told me to be part of the MICE video shoot which took placed during the week including the weekends, she told me that to be part of the shoot I need to sacrifice my weekends to work on it. At the end of the day I did went through the whole shoot and I am glad that I have prepared myself to face the challenges and gained a lot of experience.

Overall, I had a great internship where I met different people and backgrounds. I gained experiences that I can apply after I graduate, I appreciate the people who have worked with me and guide me through my internship because without them I would have no clue on how things work in the hotel. I hope that I have an opportunity to work with them again. I would also want to thank you the readers for reading my posts. Thank you all.

That's all for the last tips that I was given during my internship, now for some photos to make this the last post from me. Enjoy the photos.

The Ocean Wing swimming pool and the wing at the background.

Wedding Pavilion


View of the beach and ocean from the Premier Suite



The employee tag

Sneaky selfie of the uniform



The film crew of the MICE video shoot, John (right) & Mitch (left)

Crew selfie


Filming in progress

Photoshoot for training program

Chinese New Year Visit to tour agencies


2 comments:

Angie M. said...

This was an interesting read and really highlights the point of understanding your work environment. When the director of the company I am interning with arrived on my second day, I got up to go and introduce myself but was quickly told by another staff member never to interrupt her. I was thankful for the advice thinking that, as I was in a small team, she would probably come to me when she had a spare moment. But two weeks later (and I'm interning full-time) we still haven't been formally introduced, a situation I find fairly awkward. The director is so vibrant and friendly with the team, but I am now unsure of how to approach the situation. In my actual work I am in a management role and always take the time to know and acknowledge staff, so I think it really does depend on the directors and how they manage their team. Great post!

Unknown said...

Dear Lorraine,

First of all, congratulation as you have finished your Internship and did a good job throughout your placement. I think you have learned and gained a lot of experiences by interning at Shangri-La's Rasa Ria Resort & Spa in Kota Kinabalu. You are so lucky to intern at a place that is so nice and comfortable as it is near to the sea.

I must say I enjoy reading your blog. It is because you provide me an insight what a PR Practitioner should be prepared in the future. I totally agree with the point that you mention which was we should not keep ourself in the background. As a PR Practitioner, we should be more proactive and be more confident. When a PR Professional is proactive and confident, it is not only help to enhance our own image but it also differentiate the company from the competitors as we represent the company.

Another point you mentioned that which was we should be prepared for anything. I agree with this. It is because I have experienced an unexpected job during my Internship which was becoming an emcee. I did not expect to become an emcee. However, I have gained a lot of knowledge and experiences throughout the process.

Lastly, I wish you all the best in your remaining semesters and also in your future career! :)

Regards,
Daphney Koh