IT IS VERY CRUCIAL TO MAINTAIN EMPLOYEE GOODWILL IN AN ORGANISATION OR DEPARTMENT

Since I am doing in Labour department which is located regionally, our boss is known as regional labour officer, although at the moment is Acting. The importance of maintaining employee goodwill is well known by all officers. Although junior officers may think its difficult to judge senior officers or people at the top. Today most of the organization /departments have what is called organizational chart - which really make communication between the higher, middle, junior levels and those termed as industrial class run smoothly, for instance in our organization junior officers supervise industrial class, or monitor then, middle class supervise junior levels and if both classes are happy or think they are ill-treated or undermined can report to higher class, so that the issue can be solved..

Major reasons why maintaining employee goodwill; makes good cooperation for the department/ or organization include for instance in our department we have 16 employees including myself on then an incident or situation where one employee is unfairly treated will be known to the rest of the staff through word of mouth, and this results in more employees unhappy-this will lead to small teams within the same organization or department and therefore it will be always difficult for all the staff to work together or remind each other in order to achieve the same organizational goal. According to Goldhaber 1990; Tedeschi etal 1985 says this is the same for large organization and studies of rumor show that we can stop it spreading by closing the knowledge gap-that is providing more information.

If the organization or department can manage to achieve employee goodwill, this can lead to

· Good reputation of the organization

· Good cooperation amongst employees, therefore delivery of all employees

· Supporting each other, even in social matters and this can be termed social responsibility

· Good relationship with clients and the entire public

· Trust between employees, therefore lead to them being happy, loyal and safe

In conclusion I would say in any organization either private or government owned maintain employee goodwill will also give positive results for the organization or department, there its very crucial that all practice it.