Thursday, November 7, 2013

Don't forget to evaluate...

From my three years at Curtin University, I’ve seen the ‘Don’t forget to evaluate’ tab appear in Blackboard every semester. There’s usually an incentive for an individual to complete the evaluation, but it’s just a great chance to help give feedback on the units you studied in that particular semester too.

I’ve been contributing to evaluate for the past three years. But it wasn’t until my experience at Skye Gilligan Consulting that I realised the significance of monitoring and evaluating how successful a unit is, or in my case, a strategy is to an organisation.

Throughout my 20-day placement, I was implementing strategic communications for one of Skye’s
major clients, a two-way radio organisation named The Orion Network. Some of these strategies included updates to the ‘News’, ‘Events’, ‘Case Studies’ and ‘Product’ tabs on the website as well as developing and sending out MailChimp campaigns. These strategies were to promote the organisation’s activities and engage with stakeholders.

But was the communication effective? This was the question in which clients expected to see results and whether their investment in public relations paid off.

Through Google analytics, I was able to select the dates and times, meta-data, specific media sources (i.e. Facebook, Twitter, Gmail, etc.) and other ways in which consumers visited the Orion website.

From this information, I created tables of key statistics and summarised some of the changes, in comparison to the previous Google analytics report.

The results were incredible! I discovered that the increase in social media strategies had boosted traffic to the website and the duration of each visit to the site was longer.

This was a positive reinforcement of the work Skye and I had completed to increase stakeholder engagement with the organisation.

Although I’ve completed my placement at Skye Gilligan Consulting, I’ve learnt so many new things to which I can apply in the PR industry as well as everyday circumstances.

I’ve realised the significance of monitoring and evaluating a unit, a strategy, a placement, etc. and I’m sure there’s so much more to learn along my PR journey.

So here comes my evaluation…


PR 393 has provided me with a once in a lifetime opportunity to gain real-life experience in the PR industry. My time at Skye Gilligan Consulting was filled with excitement, learning and development and building strong relationships. I look forward to pursuing a career in public relations and I feel industry ready to take on whatever the world of PR has in store for me.

1 comment:

Unknown said...

Wow Ashleigh from seeing what you have accomplished in your 20 days internship, I too would be extremely grateful. As one of you peers I think it is fair to say you have come far with a great attitude . I'm sure that too is reflected in your work. I wish you all the best for the future whether or not it is Journalism or Public relations.