Saturday, August 10, 2013

There is no such thing as an ‘obligation free’ quote


Although Open Day is an event, I have quickly discovered that Asha’s role is definitely more project management than event management! Open Day is Curtin’s largest recruitment event and in 2012 over 17 000 prospective students and their families attended Open Day, which makes it an extremely important event in engagement of Curtin's key target market and their influencers. There is a lot of work involved in perfecting the event – branding, marketing, communications, event management, public relations - and so many staff members from different departments within Curtin come together to work on the project.

My very first task was to look over what had been done for the ‘Fun Zone’ in previous years and come up with new and exciting ideas. This involved a lot of research of what is on offer in Perth in terms of performers and entertainment. Perth has an extremely small community of entertainers and suppliers so some of our options were quite limited, which created a problem as we needed our amusements to be family friendly, weather resistant, different to what other universities use at their open days and fit in with an overall theme for the Fun Zone. We initially considered having an amusement park attraction, such as a cup and saucer ride, but there is only one supplier in Perth and they are unavailable on Open Day. Considering that this ride could not be placed under a marquee in case of rain, this idea was totally abandoned.

I have also been heavily involved in negotiating with suppliers, which has been extremely interesting. As soon as an external businesses realises you are from a university, sometimes all they see are dollar signs because they assume Curtin has endless amounts of money to spend. This can be extremely frustrating as Open Day does have budget constraints, but some suppliers would still email-stalk me even if I had told them we were unsure or would not require their services. There is no such thing as an obligation free quote! Despite this being a frustrating experience, studying public relations has taught me to always be professional when communicating with stakeholders, I had to maintain a professional line of communication with all suppliers as someone at Curtin may need to use them in the future and I needed to maintain a good reputation with all suppliers, even those we did not use on the day.   

In my first week as Open Day intern I was introduced to the amazing project management software – Trello. Trello looks a little like a Pinterest board but allows you to collaborate with co-workers to see who has completed what, you can have boards with titles such as ‘Do,’ ‘Doing,’ ‘Done’ and drag specific tasks to different boards once you are completing or have completed them. My boss and I are using it to communicate (and remember) all the tasks I have completed or need to complete.  I would highly recommend it for anyone interested in project or event management!

4 comments:

Katharina Wolf said...

A great insight into the organisation and planning of a major event - in particular an event most students are very familiar with. Great work, Katie! And big congrats to Asha and the whole Open Day team!

laura.k said...
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laura.k said...

Hi Katie,

I am also working on an event (2013 Chevron City to Surf for Activ) I can closely relate with your title- 'there is no such thing as an obligation free quote'! Like you, I've also been asked several times to research extra entertainment options or the prospect of ordering extra supplies- which often involves calling companies to ask for quotes. Working within a budget means that more often than not we are unable to follow through with many quotes. This certainly has been a challenge! Public Relations has taught me the value of maintaining positive relationships however, so I always aim to be polite, thank the supplier for their time and tell them I will keep them in mind for the future!

katie noseda said...

Thanks Katharina!

Laura - I know, it is so frustrating when people over quote because they are under the assumption that you don't have to adhere to a budget. I definitely agree about the value of maintaining a positive relationship with any supplier for the future.